When our nails finally dried, she literally just poured oil all over my fingers and it started running down my arm.Ive been here before but this experience was by far the worst. Another lady had to fix the mistakes and then my person finally came back and just sat down on her phone again. I wouldve been completely understanding if it was an emergency but I have a feeling that wasnt the case. The entire time she was doing my nails she face timed someone, called someone and even just sat there on her phone like thats what shed rather be doing. As she started to do the top coat, I asked politely if she would mind fixing my thumb and the wrong color (another big mistake) SHE GOT UP, GRABBED HER PHONE, DIDNT SAY ANYTHING AND WALKED AWAY. I waited to see if she noticed (she did) and was going to fix it (she didnt). She started my nails, she didnt shape them, didnt fully take off the previous nail polish I had on (still okay, whatevs), then I noticed my thumb nail was funky like the nail polish was chunky and she accidentally did two nails the same color. We were told to just pick our colors and they would get to us shortly, shortly was an hour and a half later.I finally sat with one of the ladies and gave her the colors I picked, I was only doing a classic mani (regular polish) so I decided to do different Easter colors on each nail (big mistake). We both met back at the salon at one and told them we had an appointment. I went in on a Saturday around noon as a walk in and they were quite busy, one of the ladies asked me to come back at one, no problem! As I left, my family member wanted to also have her nails done so I called and asked if I could add someone to my 1 oclock appointment and they were nice about squeezing her in also. I will also share with anyone that asks me what has happened to my eye, how unprofessional this business is. I will be reminded everytime I look in the mirror of the poor quality of service I was given. It will take a couple of days for it to go away and the fact that my eyebrows are uneven in length and in arch will take much longer to refill in.
On another note, the blood blister is large enough that people are asking me what happened and I have to use concealer to try and cover it. It was also uncomfortable to have the waxing done in the main area where everyone was getting their pedicures. The whole experience was very unprofessional and the setup for waxing seemed an after thought. I’m new to the area and this place was close. Later on in the evening, my blood blister was twice the size.
When I mentioned it, her reply was that eyebrows are never the same, one is a 9 and the other is a 10. She did a horrible job and my eyebrows were left uneven. When she finished, I pointed it out and she said it would go away. The lady was not careful and did not take her time, she placed the wax too low and when she ripped the paper off, it immediately left a blood blister the size of my pinky fingernail. This place had me sit in a chair where the manicures are done. Most places have you go to a private room and you lay down to have your waxing done. I called before I entered the salon to see if I could get in for an eyebrow waxing.